1. What kind of party decor products do you offer?
    Answer: At The Instant Happiness, we specialize in custom-made party decor, including cake toppers, banners, goody bags, welcome signs and party boxes. Each item is personalized according to your event theme and preferences, making every celebration unique and memorable.
  2. Do you maintain an inventory of ready-made products?
    Answer: No, all of our products are made to order. We create everything from scratch based on your event date and theme. This ensures that each item is personalized and crafted with attention to detail.
  3. How long does it take to receive my order?
    Answer: Orders are typically delivered one week before your event date, ensuring you have everything in time for your celebration. Please make sure to place your order well in advance to avoid any delays.
  4. Can I request a custom theme that isn’t listed on your website?
    Answer: Yes, we love creating new themes! If you don’t see your desired theme on our website, simply email us with your request, and we’ll work with you to bring your vision to life.
    Answer: We use high-quality cardstock, eco-friendly paper, and durable materials for all our decor items. Our products are designed to not only look great on the day of your event but also serve as keepsakes for lasting memories.
  5. What materials do you use for your party decor items? Answer: We use high-quality cardstock, eco-friendly paper, and durable materials for all our decor items. Our products are designed to not only look great on the day of your event but also serve as keepsakes for lasting memories.
  6. What are your payment methods? Answer: We accept all major payment methods, including debit cards, bank transfers and easy paisa. Full payment is required at the time of order confirmation to begin the production process.
  7. Can I track my order once it’s shipped? Answer: Yes, once your order has been shipped, you will receive a tracking number via email to monitor its progress and estimated delivery date.
  8. Do you offer international shipping? Answer: Currently, we primarily ship within Pakistan. If you are located outside Pakistan, please contact us directly, and we’ll do our best to accommodate your request.
  9. Can I feature my event on your website using your products? Answer: Absolutely! We would love to see how you’ve used our decor to brighten up your celebrations. Simply send us pictures of your event, and you may get featured on our website or social media!
  10. Do you offer refunds or exchanges? Answer: As all items are custom-made to order, we do not offer refunds or exchanges. However, if there is an issue with your order, please contact us immediately, and we’ll do our best to resolve it.
  11. How far in advance should I place my order? Answer: We recommend placing your order at least 4 weeks before your event to ensure ample time for customization and delivery.
  12. How do I place an order for a custom party decor set? Answer: You can easily place an order through our website by selecting your preferred theme and providing the necessary details, such as event date and personalization options. For new or custom themes, please reach out via email.